Contact Us

Application Portal
Problems with Login / File Transfer ITServiceDesk@dhcs.ca.gov 800-579-0874
916-440-7000
MedCompass
Waiver Agencies assistance and questions can be emailed or agencies can call their assigned DHCS Contract Manager directly. HCBAlternatives@dhcs.ca.gov
CA-MMIS ServiceNow / Provider Portal / Medi-Cal SharePoint (MCSP) / Cognos / CRM / EDMS CloudDocs / ELM / LMS-MLP / Mainframe (ACSNET) / OPUS / RAIS AIS / RAIS BO / SURGE / TAR Applications
Create a ticket in ServiceNow at https://dcammis.servicenowservices.com/ 916-373-7777
Consumer Perception Survey (CPS)
Users can submit support requests via email CPSSupport@dhcs.ca.gov