| Application Portal |
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| Problems with Login / File Transfer |
ITServiceDesk@dhcs.ca.gov |
800-579-0874 916-440-7000 |
| MedCompass |
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| Waiver Agencies assistance and questions can be emailed or agencies can call their assigned DHCS Contract Manager directly. |
HCBAlternatives@dhcs.ca.gov |
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| CA-MMIS ServiceNow / Provider Portal / Medi-Cal SharePoint (MCSP) / Cognos / CRM / EDMS CloudDocs / ELM / LMS-MLP / Mainframe (ACSNET) / OPUS / RAIS AIS / RAIS BO / SURGE / TAR Applications |
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| Create a ticket in ServiceNow at |
https://dcammis.servicenowservices.com/ |
916-373-7777 |
| Consumer Perception Survey (CPS) |
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| Users can submit support requests via email |
CPSSupport@dhcs.ca.gov |
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